Equipment Technical Support
At Gold Plating Services we believe that our products, in conjunction with design, customer support, and technical support offer the best value for their intended use when compared to any commercially available equivalent product. When consulting with a customer, or potential customer, we make a "best effort", based on our understanding of purpose, to ensure that the product recommended will be the best option we have for the customer's application.
There may be a learning curve as you begin using our equipment and solutions. We have designed our products to simplify the process for you. However, as with learning any new craft, you should be prepared to do some research and trial plating to develop the right process for your application.
Our current office hours are Monday through Friday, 9:00 am to 4:00 pm MST.
For our international customers, as well as those in the US that can not reach out to us during our normal business hours, we have listed several resources for you to refer to when we are not available by phone.
We Guarantee that any product purchased from Gold Plating Services will perform as specified in our written or on-line descriptions, user guides, and specifications. If you need our support, we appreciate that your time is valuable. To make sure we have the best information we need to help you, please take a minute to fill out the following form.
After our equipment specialist's have reviewed your information, we will reach out to you via phone or email.
Our Video Library has a wide range of videos that may answer many of your questions.
Visit our YouTube Channel for more current videos with our ProLab cm setup and more.